Shipping, Returns & FAQ


Shipping

International customers: Please be aware that your country may charge import fees and taxes. Alysha Whitfield Jewelry is not responsible for these charges and all fees and taxes imposed by your country are your responsibility. Returns will not be accepted if the package is returned due to unpaid import fees.

Estimated shipping times:

North America: 3-7 business days
Europe: 2-5 weeks
Australia, New Zealand and Oceania: 2-5 weeks
Asia Pacific: 2-5 weeks
Latin America and the Caribbean: 2-5 business days
North Africa and the Middle East: 2-5 business days
 

We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

 

Returns & Exchanges

Custom and made-to-order jewelry:
Due to the customized nature of this work, we can not accept returns or exchanges.
Ready-to-ship jewelry:
• Returns are accepted for ready-to-ship jewelry in un-worn condition within 5 days of customer receipt of the item.Please contact us to receive a Return Authorization.
• The item must be returned in the same condition in which it was received: un-worn and not altered in any way.
 

 

Frequently Asked Questions

Ring Sizing Kit
Complimentary Ring Sizing Kit With Your Ring Purchase
Not sure what ring size you need? This ring sizing kit will accurately measure your finger for any ring in my shop! They're also handy to keep in your jewelry box for future use. You can purchase the ring sizing kit individually or request one free with your ring purchase. A kit will be sent out to you, right away, before your order is crafted.

Ring Sizing Kit - Multi-sizer Adjustable Finger Gauge & Sizing Sheet

 

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